Welcome to TheUnibox! Your privacy is important to us.
This Privacy Policy ("Policy") explains how we collect, use, store, and protect your information ("Personal Information") when you use our service.
By using TheUnibox ("Website" or "Service"), you agree to the practices described in this Policy.
For any questions or concerns, please contact us.
Information We Collect
When you use TheUnibox, we collect and process certain information to provide and improve our service. This may include:
- Instagram Account Data: To enable the unified inbox functionality, we access your Instagram messages, account ID, and basic profile information via Instagram’s official API.
- Subscription & Billing Information: If you subscribe to TheUnibox, our payment processor (Stripe) collects payment details such as billing information, but we do not store credit card details.
- Usage Data: We collect anonymous usage data, such as app performance logs and feature interactions, to enhance the user experience.
- Communication Data: If you contact us via Discord, we may collect your username and messages for support purposes.
How We Use Your Information
We use the information collected for the following purposes:
- To provide and maintain TheUnibox and its features.
- To process subscriptions and manage billing.
- To improve user experience and troubleshoot issues.
- To ensure compliance with Instagram’s API policies.
- To respond to user inquiries and provide customer support.
Data Storage & Security
To provide a seamless unified inbox experience, TheUnibox stores Instagram messages for the period necessary to deliver our services. These messages are securely stored and used solely for functionality such as inbox management, message history, and user access.
We do not share, sell, or use your messages for advertising or third-party analytics. Stored messages are automatically deleted when:
- A user deletes their account from TheUnibox.
- We terminate or discontinue our service.
Our data storage practices comply with Instagram’s API policies, which allow temporary storage of data for operational purposes.
We implement security measures to protect your data, including encryption and controlled access to stored messages. However, since TheUnibox integrates with Instagram’s API, we encourage users to follow Instagram’s security best practices as well.
For questions about data privacy, please contact us via our Discord server.
Third-Party Sharing
TheUnibox integrates with third-party services to function effectively:
- Instagram API: The app connects to Instagram to fetch and display messages. Your use of Instagram through TheUnibox is subject to Instagram’s Privacy Policy.
- Payment Processors: We use trusted third-party payment gateways to handle subscriptions and transactions securely.
- Discord Support: If you reach out via Discord, your communications will be stored based on Discord's policies.
We do not sell, trade, or share your personal information with advertisers or other third parties for marketing purposes.
Your Rights & Choices
You have control over your information and can:
- Disconnect Instagram accounts from TheUnibox at any time.
- Cancel your subscription and request deletion of associated billing data.
- Contact us to request data deletion or clarify any privacy concerns.
Data Retention
We retain only essential data to operate the service. If you delete your account or unsubscribe, we will remove your associated data within a reasonable timeframe, except where retention is legally required.
Changes to These Terms
We may update this Privacy Policy to reflect changes in our service, legal requirements, or security measures. If we make significant changes, we will notify users through the app or our Discord server.
Continued use of TheUnibox after updates signifies your acceptance of the new policy.
Contact & Support
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us through our official Discord server.